General Terms and Conditions

All operations carried out between WANDERLUST and our clients are governed by the following general conditions:

PRICES

The prices indicated on the website https://wanderlust-villas.com are detailed with the inclusion of value-added tax (V.A.T.)

Prices do not include international bank transfer fees such as SWIFT charges.

Prices are set in USD and the exchange rate is determined by the banking regime of payment origin.

PAYMENT

The payment of the accommodation and services will be made by ABA Pay, VISA, MASTERCARD.

The payment results in the confirmation of the accommodation service. Without payment, the booking is not processed. When payment is confirmed, a booking confirmation email is sent and the reservation is processed.

In the case of payment by ABA, VISA, MASTERCARD into Wanderlust Account, the payments made will be validated by the bank, and, once accepted, we will automatically receive the payment confirmation.

AVAILABILITY

All of the accommodation that appears on the website specifies the availability of accommodation that remains in stock. In the event of disaster, structural defect or unforeseen risk to client health and safety, we will inform you by email and reimburse the client for any amount paid.  Alternatively, the client will have the option to select another suitable available accommodation for the same dates of stay, or amend the dates of stay at the selected accommodation until after such time as aforementioned issues have been remedied.

CHANGE OF DATES/ACCOMMODATION

If after payment has been confirmed and the client wishes to change the dates of stay or type of accommodation, the client must inform Wanderlust via email/telephone no later than 7 days before date of check-in.

CANCELLATION AND REFUND POLICY

If for any reason, after payment has been confirmed, the client needs to cancel the reservation, the following procedure is followed:

  1. More than 14 days before check-in date: Full refund.
  2. More than 7 days before check-in date, but less than 14 days: 50% refund.
  3. More than 48 hours before check-in date, but less than 7 days: 25% refund.
  4. Within 48 hours of check-in date: No refund.
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